play exchange

play exchange App support

Contact
+91 9163423785

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The play exchange:

Q1: How to log in after installing the play exchange?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal and wait for a proper send OTP. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will enable you to regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. After uninstallation, download the latest version of the app. Once installed, you can log in and start playing the updated app without any problems.

Most Asked Questions Related To Withdraw In The play exchange:

Q1: What is the minimum withdrawal amount in the play exchange?

In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are only possible for earnings from gaming, and bonus amounts cannot be withdrawn. This means you can only access the money you've earned through actual gameplay, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to complete within 30 minutes to 3 hours. However, occasional delays in payments may require a wait of up to 24 hours. This variation in processing time is a result of the app's service stability and payment processing capabilities.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus funds are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see the status of your withdrawal request. If it's not showing, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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